Terms and Conditions of Use for Guyana Online Marketplace

Welcome to Guyana Online Marketplace! By accessing or using our website and services (collectively referred to as "Guyana Online," "we," "our," or "us"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). Please read them carefully before using our platform. If you do not agree to these Terms, you must not use our website or services.

1. Acceptance of Terms: By accessing or using the Guyana Online website (the "Site") and any associated services (the "Services"), you agree to comply with these Terms, along with any other policies, guidelines, or rules that may apply to specific features or services offered through the Site. We reserve the right to modify, amend, or update these Terms at any time, and any changes will be effective immediately upon posting. It is your responsibility to review these Terms periodically.
2. Eligibility: You must be at least 18 years old and capable of forming legally binding contracts to use our marketplace. By using this platform, you represent and warrant that you meet the eligibility requirements and have the legal capacity to enter into these Terms.
3. Marketplace Overview: Guyana Online is an online marketplace that connects buyers and sellers within Guyana. Sellers can list products or services, while buyers can browse listings, place orders, and complete transactions. We do not sell products or services directly; we act as an intermediary platform facilitating transactions between users.
4. User Accounts: From electronics, fashion, and beauty products to real estate, vehicles, and home services, GuyanaOnline.gy serves as a one-stop shop for everything Guyanese.
5. Seller Responsibilities:  To access certain features of the Site, you may be required to create an account. When you register an account, you agree to provide accurate and complete information and keep your account details up to date. You are responsible for safeguarding your account credentials and ensuring that no unauthorized person accesses your account. You agree to notify us immediately if you believe that your account has been compromised.
6. Seller Responsibilities:Sellers on Guyana Online agree to:
   • List accurate, honest, and complete product information, including pricing, description, and images.
   • Ensure that all items listed for sale comply with local laws and regulations.
   • Honor all orders placed by buyers, unless there is a valid reason to cancel or reject the order, which should be communicated promptly to the buyer.
   • Handle customer inquiries, returns, and complaints professionally and in accordance with Guyana Online's policies.
   • Maintain inventory levels and update product listings when necessary.
7. Buyer Responsibilities:  Buyers on Guyana Online agree to:
   • Provide accurate and truthful information when making a purchase.
   • Pay for products or services in full, including any applicable taxes and shipping fees, when completing a transaction.
   • Comply with the terms of sale set by the seller.
   • Inspect received items promptly and report any issues to the seller within the agreed time frame.
   • Use the platform in a lawful and respectful manner, and not engage in fraudulent, abusive, or unlawful activities.
8. Fees and Payments: Guyana Online may charge fees for listing products, transactions, or other services provided through the marketplace. These fees will be clearly outlined on the platform at the time of the transaction. All payments for products or services must be made through the approved payment systems on the platform. We reserve the right to change or update our fee structure at any time, and such changes will be communicated to users as applicable.
9. Prohibited Activities: You agree not to engage in any of the following prohibited activities:
   • Violating any applicable laws or regulations in connection with your use of the platform.
   • Posting fraudulent, misleading, or harmful content.
   • Using the Site to distribute malware, viruses, or other harmful software.
   • Attempting to reverse-engineer, disassemble, or otherwise exploit the platform's code or features.
   • Engaging in any activity that disrupts or interferes with the functioning of the marketplace, including spamming, phishing, or unauthorized data scraping.
10. Intellectual Property: The content, design, and materials available on the Site are the intellectual property of Guyana Online or its licensors, and are protected by applicable copyright, trademark, and other intellectual property laws. Users are granted a limited, non-exclusive, non-transferable license to access and use the platform for personal or business purposes in accordance with these Terms. You may not reproduce, distribute, or otherwise use any content from the Site without our prior written consent.
11. Privacy and Data Protection:  We respect your privacy and are committed to protecting your personal data. Our use of your personal information is governed by our Privacy Policy, which outlines how we collect, store, and use your data. By using our services, you consent to our Privacy Policy.
12. Dispute Resolution: Any disputes arising from the use of the Site or Services should first be resolved through direct communication between the parties involved (buyer and seller). If a resolution cannot be reached, you agree to submit any unresolved disputes to mediation or arbitration, as determined by Guyana Online. This provision does not limit your rights under applicable consumer protection laws.
13. Limitation of Liability:  Guyana Online provides the marketplace platform as is, and we make no warranties or representations regarding the accuracy, completeness, or reliability of the information or products listed on the Site. To the fullest extent permitted by law, we disclaim all liability for damages arising from the use of or inability to use the Site or Services, including any loss of data, profits, or business opportunities.
14. Indemnification: You agree to indemnify and hold harmless Guyana Online, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, or expenses arising out of your violation of these Terms or your use of the platform.
15. Termination: We reserve the right to suspend or terminate your access to the Site and Services at our sole discretion, with or without notice, for any violation of these Terms or if we believe that you are engaging in harmful or unlawful activities. Upon termination, your right to use the Site will immediately cease, but any obligations or liabilities that arose before the termination will remain in effect.
16. Governing Law: These Terms and your use of the Site will be governed by and construed in accordance with the laws of Guyana, without regard to its conflict of law principles. You consent to the exclusive jurisdiction and venue of the courts located in Georgetown, Guyana for any legal actions or disputes arising out of these Terms.
17. Miscellaneous:You agree to indemnify and hold harmless Guyana Online, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, or expenses arising out of your violation of these Terms or your use of the platform.
    • Severability:  If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
    • Entire Agreement: These Terms, together with any additional policies or agreements referenced herein, constitute the entire agreement between you and Guyana Online regarding the use of the platform.
    • Assignment: We may assign or transfer our rights and obligations under these Terms at any time, without notice. You may not assign or transfer your rights under these Terms without our prior written consent.